HEALTH AND SAFETY MEASURES

NOVEL CORONAVIRUS - COVID-19 - INFORMATION FOR OUR CUSTOMERS

Following the global outbreak of COVID-19, Clarion Events is continuing to monitor the latest public health and government advice for each of our markets around the world and acting in accordance with government and public health advice and World Health Organisation ("WHO") guidelines.
We support the stance taken by the Global Association for the Exhibition Industry, UFI and remain committed to delivering our events in a safe environment.
The health and safety of our customers and staff is our number one priority. We strongly urge exhibitors and visitors to refer to the guidelines and protocols as suggested by the WHO www.who.int and local/national public health authorities to contain and mitigate against any further spread of the virus.

As a precaution, we are implementing a range of additional hygiene and communication measures* at all of our events. 
We welcome customers who wish to participate in our events and who are not impacted by travel restrictions. However, please check the latest travel advice and entry guidelines for the country to which you wish to travel before making arrangements. For example, several countries have imposed travel restrictions to and from mainland China.
Please be assured, we are monitoring the situation very closely. If you have any specific event questions, please contact our customer service and show team.
For more information on COVID-19 visit www.who.int 
We are looking forward to the forthcoming event and as Conference and Exhibition organisers. We are committed to creating safe environments to protect sponsors, exhibitors, delegates, visitors, contractors and our staff to ensure we can run enjoyable and successful events for all. In line with government and local authority guidance, as well as the exhibition industry All Secure Standard Guidelines, we are implementing extensive measures in response to COVID-19 health and safety requirements. Some of these are outlined below and will constantly be reviewed in line with current guidelines.

Social distancing


 
  • Social distancing will be managed at 1.5m, equivalent to 2.25 sqm per person.
  • Crowd density standard: By controlling the density, appropriate physical distancing can occur throughout the event.
  • Conference rooms: Rooms with recommended density and seating arrangements will follow local distancing guidance.
  • Floor planning: Introduction of a one-way visitor traffic that creates a logical flow through the venue
  • No handshakes: We recommend the elimination of handshakes
  • Food and beverage: No self-service buffet
  • Registration: Increased use of technology to help manage the amount of contact upon entry
  • Exhibitors and delegates passes will be issued in advance to minimize queuing and contact. All attendees and exhibitors will have to pre-register to get personalized badges

Cleaning and hygiene

  • Hand sanitisers: Stations will be positioned at key locations throughout the event
  • Enhanced cleaning regime: The venue will be fully cleaned regularly during the day with an overnight cleaning regime for enclosed spaces.
  • Extra attention will be given to high frequency touch points such as toilets, door handles and hand rails.
  • Exhbitors will be required to disinfect their respective stands and exhibits regularly throughout the event
  • Equipment cleaning: All equipment in the conference rooms, including AV will be disinfected between each use








 

Protect and detect

  • Facemasks: Requirement of every attendee to wear a face mask.
  • These should be supplied by the individual
  • Temperature screening: Equipment will be available at the entrances to the venue
  • Quarantine area: Offering a dedicated quarantine area for people displaying the symptoms of COVID-19
  •  Emergency response plan: Implementation of processes for possible COVID-19 incidents, both confirmed and suspected

Communication

  • Pre-show messaging: The website, social media channels and emails will supply exhibitors, visitors and delegates with the most up to date information regarding guidelines in place at the event
  • Event signage will be displayed prominently regarding recommended guidelines such as social distancing and personal hygiene
  • Public address during the event will highlight the importance of hand washing and sanitising hands as well as physical
.